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Questions & Answers


How long does it take to issue a license?

Once the request form is received, it can take up to 3 business days for the license key to be emailed out. However, most licenses are issued within 3 business days.


Can I get a free trial license for the software?

Yes, we encourage all our new customers to first obtain a free trial license before purchasing the annual license. Both licenses provide access to the full functionality of the software, this enables us maintain 100% customer satisfaction.


Can one license be used by two users on the same computer or can the one license be used by the same user on another computer?


No, one license can only be used by one user and is locked to the computer's hardware profile and the logged in user profile that generated the license request form.

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